blargbluuk

What do you do when the device isn’t on the network for some reason (e.g. stuck during boot)?

in a pinch yes you could boot it up grab the stuff you need and send it wherever. Again, it’s been a while since I’ve had to touch any of their stuff, but the BCDR devices were one of the best backup appliances I’ve used, they had file shares as an option amongst a few other methods to easily recover data through the backups it’s taken.

you don’t have any control over the VM specifically for those emails or w/e. If it’s still a thing, Datto used to let you log in to the control panel and boot a test vm of the backup image to verify manually if need be.

It should be sending an email with the results every day, we have some older ones still doing this (we moved everything else away from datto one kaseya acquired them). Or at least that’s how ours works.